I recently had to order a basketball uniform for my son, from the club’s website, it was the most drawn out process. It struck me that as parents we expect better, easier, more efficient ways to get things done.
In this day and age, every childcare centre needs a website to engage and build trust with their families and prospective families.
We've analysed our form submissions across our various products and it shouldn’t surprise you to find that consistently, parents are choosing mobile as their preferred device for communication.
The annual re-allocation process is too often a complicated game of mix and match to meet the ever changing needs of families.
The gap between actual occupancy and potential occupancy (based on waitlist applications) represents on avg. $80,000 per centre year in missed revenue opportunities.
Customer acquisition in the early childhood sector is challenging. Not only is it a competitive market to try and engage new families and encourage them to consider your centre, but these numbers show us that it is just the start of a long journey to convert leads to customers.
Understanding the pattern of churn at your centre and understanding how it compares to the industry average can provide interesting insights into the health of your centre. It also helps focus on the importance of a strong waitlist and ensuring you have good processes in place to manage those on the waitlist.
EnrolNow is a software solution built in the cloud. But what does that mean? Is it OK for personal data to be stored in that mystical cloud?
Are you drowning in a sea of paper work? Are Post-It notes extending beyond your desk and on to your computer screen?
A recent report by Colliers International states that in the childcare industry, occupancy rates average between 50%-70% (regional) and 80% (metro). Most centres need to be operating at 70% to be profitable.
