PRIVACY STATEMENT
This following document sets forth the Privacy Policy for the EnrolNow website, www.enrolnow.com.au
EnrolNow is committed to providing you with the best possible customer service experience. EnrolNow is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals. This privacy policy will apply to any personal information you provide to us in the course of your dealings with us. This Privacy Statement will also apply to any information about you that is provided to us by any third party such as a childcare centre at which you or your child is, are or will become enrolled.
Collection Of Your Personal Information
For the operational and commercial purposes of EnrolNow we may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, fax or e-mail), visit our web site or when you make contact with us in person. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party such as the childcare centre using our operational web based platform.
The types of personal information that we collect from you will depend on the circumstances, purposes and requirements of collection and on the type of service you request from us. For example, we may collect details such as your name, address, credit/debit card number and expiry date, telephone numbers and details related to your child and their care requirements. As we are required by law to obtain your consent to the collection of such “sensitive information” as outlined above we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Privacy Statement, unless you tell us otherwise.
Sharing Of Your Personal Information
We may disclose your personal information to third parties, for example (but not limited to) childcare centres to which you elect for your enrolment to be submitted, EnrolNow contractors and sub-contractors, other operational and commercial activity service providers and data processing companies for the purpose of completing a transaction on your behalf or provide you with a service that you requested.
We engage third parties to perform services for us, which at times may involve that third party handling personal information we hold.
Use Of Your Personal Information
We generally collect personal information for the purpose of processing an enrolment for your selected childcare centre.
For each visitor to the EnrolNow website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized sercies/s and content to you while you are at this website.
From time to time, we may use your customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices and within the auspices and guidelines of the Privacy Act (Cth).
Changes To This Privacy Policy
EnrolNow reserves the right to make amendments to this Privacy Statement at any time. If you have objections to the Privacy Statement, you should not access or use the EnrolNow website.
Accessing Your Personal Information
You have a right to access your personal information, subject to
exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. EnrolNow reserves the right to charge a fee (on reasonable terms) for searching for, and providing access to, your information on a per request basis.
Contacting Us
EnrolNow welcomes your comments regarding this Privacy Statement. If you have any questions about this Privacy Statement and would like further information, please contact us by any of the following means or if by phone during business hours Monday to Friday.
Call: 1300 66 00 25
Post: Attn: Privacy Policy, EnrolNow Pty Ltd, PO Box 7050, Glen Iris, 3146
E-mail: support@enrolnow.net.au