If you’ve ever sent a note home in a backpack and found it still folded up under a banana three weeks later… you know the pain of preschool parent communication.
We’ve seen it all. Missed forms. Unread emails. That one parent who swears they never got the text (even though you can *see* it was delivered). For kindergartens and preschools, good communication is essential – but it shouldn’t come at the cost of your time or your sanity.
At EnrolNow, we work with hundreds of services trying to make their preschool parent communication smoother, faster and less… chaotic. Whether you’re running one centre or twenty, there are better ways to keep parents in the loop.
Woman hand using smartphone to send and recieve email. Preschool parent communication.
Start with where the stress actually begins
Let’s be honest – communication issues usually pop up before a child even sets foot in your service.
You’ve probably dealt with:
– Parents submitting the wrong form
– Families going quiet after receiving an offer
– Documents that are half uploaded or not at all
Sound familiar?
With EnrolNow, communication is baked into the enrolment process. Families get personalised reminders when something’s missing, when it’s time to accept a spot, or when you need more info. You don’t have to chase them. You don’t have to send six emails. The system does it for you.
A little message goes a long way
One thing we hear a lot is: “We don’t want to spam families.”
Totally agree. But silence isn’t better.
If a family’s sitting on your waitlist and hasn’t heard a word in months, they might assume they’ve been forgotten. Or worse – they might enrol somewhere else.
Even a quick check-in (“Hey, just letting you know we haven’t forgotten about you!”) keeps them engaged. And you can set this up once, then let the system send it for you. Easy.
Talk less. Say more. Automatically.
You don’t need to write a novel. Most parents just want a short, clear message telling them:
– What’s happening
– What they need to do
– When they need to do it by
And if that message arrives automatically, at the right time? Even better.
EnrolNow connects with messaging tools (like Burst SMS and others) to send the right nudge at the right moment. You can send emails, texts, or both – and you don’t have to remember to do it.
This is especially helpful if you’re running multiple centres and need to keep messaging consistent across all of them.
Let families help themselves
It’s not just about what you send — it’s about how easy it is for parents to respond.
If a parent gets a reminder and then has to email someone, call the office, and re-fill a form from scratch… guess what? They won’t do it.
That’s why we’ve built EnrolNow to give families their own portal. They can log in, upload missing docs, confirm offers, or update details. No need to email you at 10pm. No need for your admin to copy/paste things into spreadsheets the next day.
Oh, and yes – you’ll save time too
This isn’t just about being efficient. It’s about giving your team some breathing room.
When communication is automated and integrated with your enrolment system, you don’t spend hours chasing up forms or wondering if someone replied. You know what was sent, when, and whether they responded. It’s all right there on the dashboard.
We’ve seen services save entire workdays each month just by turning on a few basic automations. (That’s a whole lot of banana-free backpacks you don’t have to sort through.)
Data and trust go hand in hand
We know how important privacy is. Parents are trusting you with their child’s details, and your communication needs to reflect that.
Every message sent through EnrolNow is tracked, stored securely, and tied directly to the family’s profile. So if you ever need to show what was sent or when, it’s all there – no digging, no guessing.
(If you’re ever audited, this alone is worth it.)
Want to do it your way? Even better.
We don’t lock you into boring templates. You can customise messages, choose your channels, and set up schedules that make sense for your service.
You can even create different flows for different centres – handy if you’ve got sites with different cut-off dates or local policies.
Let’s make parent comms less painful
Preschool parent communication doesn’t have to be time-consuming, messy or frustrating. With the right tools, you can keep families informed, reduce no-shows, and make your team’s day a whole lot easier.
If you’re still texting from your own phone or sending bulk emails from a spreadsheet – we get it. We’ve been there. But there’s a better way, and it doesn’t involve working late or second-guessing who got what.
Let’s show you how EnrolNow can help. Book a quick walkthrough with us and see how easy it can be.
