At EnrolNow we are passionate about data. Not just for the sake of having data, but to provide you with actionable insights and leading indicators that can help you to effectively manage your childcare centre.
KPIs relevant to customer engagement and acquisition, waitlist management and enrolments include (but are not limited to)
- Conversion rates from enquiry -> tour -> waitlist -> enrolled
- Enquiry and waitlist volumes
- Current and forecast occupancy rates
- Current and potential occupancy rates showing missed opportunities
- Churn Rates
- Tracking lead sources
Available data insights will help you to make strategic business decisions such as understanding where to spend investment on marketing or where process improvement or skill uplift may increase business performance.
