Gray Court Pre-School

Process Steps

Help Center
1

Waitlist

Task:

Create Child and/or
Register Existing Child
For care period and program type

Child status is updated to:
Waitlisted
How-to & Example Scenarios:
Video Overview
Example Scenarios
2

Service Allocation

Task:

Allocate child to a service

Child status is updated to:
Service Allocated
How-to & Example Scenarios:
Video Overview
Example Scenarios
3

Program Preferences

Task:

Family to submit program preferences for their child or Submit program preferences on behalf of the family

Child status is updated to:
Programs Preferenced
How-to & Example Scenarios:
Video Overview
Example Scenarios
4

Program Allocation

Task:

Allocate child to a program

Child status is updated to:
Allocated
How-to & Example Scenarios:
Video Overview
Example Scenarios
5

Enrolment

Task:

Request family to complete enrolment form

Child status is updated to:
Enrolled
How-to & Example Scenarios:
Video Overview
Example Scenarios

Help & Support

Visit Helpdesk
Submit a Support Ticket
Contact Us

Waitlist Example Scenarios

Scenario 1

Family submits Waitlist Application Form via link on Service’s website

Scenario 2

Add NEW child to system – use the “Add New Child” button. Adding a new child

Scenario 3

Register an existing child for a NEW program type or care period – use the “TY – Add or Change Application” or the “NY – Add or Change Application” button. Add or Change an Application

Scenario 4

CHANGE a child’s program type or care period – use the “TY – Add or Change Application” or the “NY – Add or Change Application” button. Add or Change and Application

Program Preferences Example Scenarios

Scenario 1

Email family the Program Preference Form email template:

Sending an email to one child at a time

Sending a bulk / mass email to less than 100 email addresses

Sending a bulk / mass email to more than 100 email addresses

Scenario 2

Submit Program Preferences on behalf of the family – use the “TY – Submit Program Preference” or “NY – Submit Program Preference” buttons:

Add or Update a Child’s Preferences

Program Allocation Example Scenarios

Scenario 1

Allocate multiple children to programs using the Allocation Engine:

Allocation Engine Overview

Using the allocation engines to commit allocations

Scenario 2

Allocate an individual child to a program:

Manually allocate a child to a program

Scenario 3

Changing a child’s allocated program:

Changing a child’s allocated program

Enrolment Example Scenarios

Scenario 1

Email family the Enrolment Form email template:

Sending an email to one child at a time

Sending a bulk / mass email to less than 100 email addresses

Sending a bulk / mass email to more than 100 email addresses

Add Child Example Scenarios

Scenario 1

Council sends late /  mid year allocation child to service. 

Add NEW child to system – use the “Add New Child” button. Adding a new child

Scenario 2

Register an existing child for a NEW program type or care period – use the “TY – Add or Change Application” or the “NY – Add or Change Application” button. Add or Change an Application

Scenario 3

CHANGE a child’s program type or care period – use the “TY – Add or Change Application” or the “NY – Add or Change Application” button. Add or Change and Application

Offer Process Example Scenarios

Scenario 1

Email family the Offer Acceptance Form email template:

Sending an email to one child at a time

Sending a bulk / mass email to less than 100 email addresses

Sending a bulk / mass email to more than 100 email addresses

Scenario 2

In the scenario where the Service is wanting to push through a late enrolment quickly, this step can be skipped (from a system process perspective).

Service Allocation Example Scenarios

Scenario 1

Allocate multiple children to your service using the Allocation Engine:

Allocation Engine Overview

Using the allocation engines to commit allocations

Add Child Example Scenarios

Scenario 1

Council sends annual allocation list to service.

Forward allocation list to support@enrolnow.com.au for upload (allow 7 days)

Scenario 2

Council sends late /  mid year allocation child to service. 

Add NEW child to system – use the “Add New Child” button. Adding a new child

Scenario 3

Register an existing child for a NEW program type or care period – use the “TY – Add or Change Application” or the “NY – Add or Change Application” button. Add or Change an Application

Scenario 4

CHANGE a child’s program type or care period – use the “TY – Add or Change Application” or the “NY – Add or Change Application” button. Add or Change and Application

Offer Process Example Scenarios

Scenario 1

Council emails the family the offer and asks them to submit the Offer Acceptance Form. Upon accepting the offer, the child’s status will update to Offer Accepted and you will then be able to start engaging with the family directly.

Add Child Example Scenarios

Scenario 1

Council sends annual allocation list to service.

Forward allocation list to support@enrolnow.com.au for upload (allow 7 days)

Program Preferences Example Scenarios

Scenario 1

Family submits Council application form with service and program preferences. Child becomes visible in your EnrolNow system. You are not yet able to engage directly with the Family.

Service Allocated Example Scenarios

Scenario 1

Family submits Council application form and service preferences. Once the Council has allocated the child to your service, the child will become visible in your EnrolNow system. You are not yet able to engage directly with the Family.

Offer and Allocate Program Example Scenarios

Scenario 1

Email family the Offer and Allocate Form email template:

Sending an email to one child at a time

Sending a bulk / mass email to less than 100 email addresses

Sending a bulk / mass email to more than 100 email addresses

Scenario 2

Submit Form on behalf of the family – use the “TY – Allocate Program” or “NY – Allocate Program” quick action buttons on a child record. 

Offer Process Example Scenarios

Scenario 1

Email family the “Welcome to Kindergarten Offer and Program Allocation” email template:

Sending an email to one child at a time

Sending a bulk / mass email to less than 100 email addresses

Sending a bulk / mass email to more than 100 email addresses

Scenario 2

In the scenario where the Service is wanting to push through a late enrolment quickly, the service can use the Quick Action option on a child record to Allocate Program

Allocate Program Example Scenarios

Scenario 1

Allocate program for families – use the “TY – Allocate Program” or “NY – Allocate Program” quick action buttons on a child record.